Terms & Conditions

Terms & Conditions

Welcome to Solutions Multiservice! By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. General Conditions

• We reserve the right to modify, update, or change our policies at any time. It is your responsibility to review them periodically.
• All prices are listed in [currency] and are subject to change without notice.
• We reserve the right to refuse service to anyone for any reason at any time.

2. Payment & Order Processing

• We accept all major credit cards, PayPal, and other payment methods as displayed at checkout.
• Orders are processed within 1-3 business days. You will receive an email confirmation with tracking information once your order has shipped.

3. Final Sale Products

• Items marked as SALE or Clearance are final sale and are not eligible for returns, exchanges, or refunds under any circumstances.

4. Return & Exchange Policy
We strive to provide the best quality products. However, if you are not satisfied, please review our return policy:

• No Money Refunds: We do not issue cash or credit card refunds. Store credit or exchange is the only available option.
• Returns Without Justification: If a return is initiated without a valid reason (such as receiving a damaged or incorrect item), shipping and handling charges will be the responsibility of the customer.
• Return Eligibility: Items must be returned within [X] days of delivery in their original, unused condition with tags and packaging intact.
• Damaged or Incorrect Items: If you received a defective or incorrect item, please contact us within 48 hours of delivery with photos, and we will provide a resolution.
• Shipping Costs for Returns: The customer is responsible for return shipping costs unless the item received was incorrect or defective.

To initiate a return, please contact our customer support at SolutionsMultiservicellc@gmail.com

5. Shipping Policy
We use ground transportation with UPS for standard shipments within the United States. In special cases, we use USPS for select locations.

• UPS Ground: Standard shipping within the United States. Estimated delivery time is 3 to 7 business days, depending on the destination.
• Special Cases: USPS shipping is available only for shipments to Puerto Rico, Canada, or PO Boxes.

6. Order Issues & Lost Packages

• We are not responsible for lost or stolen packages once they have been marked as delivered.
• If your package is lost in transit, please contact the shipping carrier (UPS or USPS) for assistance.
• If your item is returned to us due to an incorrect address or failure to collect it, the customer will be responsible for any additional shipping fees.

By purchasing from Solutions Multiservice, you acknowledge and agree to these policies. If you have any questions, please contact us at SolutionsMultiservicellc@gmail.com